December 2, 2023


Privacy Policy: Glossary of Terms

Personal Information

By personal information we mean information that you provide to us which personally identifies you. Examples of personal information are your name, email address or billing information, or other data which can be reasonably linked to such information by Account

You may access some of our services by signing up for a Account and providing us with some personal information. Typically this means your name, email address and a password. When you access services, this account information will be used to authenticate you. It also protects your account from unauthorized access by others. Personal information may be shared among our various services for the purposes of customizing content and enhancing our services to you. No account information is shared with anyone, without your consent, other than, or as specified in the Privacy Policy. You can edit or terminate your account at any time, through account settings.


A “cookie” is a small file which contains a string of characters. This string is sent to your computer when you visit a website. If you visit the website again, the cookie lets the site recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies, or to indicate when a cookie is being sent. Please keep in mind that some website features or services may not function properly without cookies.

IP Address

Every computer connected to the Internet is assigned an Internet Protocol (IP) address. The IP address is a number unique to each computer. These numbers are usually assigned in “country based” blocks. This means that an IP address can often be used to identify the country where a computer is connected to the Internet.

Server Logs

Our servers automatically record page requests made by users who visit our site(s). The “server logs” include your web request, Internet Protocol address, browser type and language, the date and time of your request, as well as the cookie(s), that uniquely identify your browser.

This is an example of a typical log entry for a search about “cars”. – 25/Mar/2005 10:30:45 – – Firefox 1.0.7; Windows NT 5.1 – 740674ce2123e969

This is the search broken down into its different parts:

  • is the IP address. This address is assigned to the user by the user’s ISP. Depending on the user’s service, a different address may be assigned to the user by their service provider every time they connect to the Internet.
  • 25/Mar/2005 10:15:45 is the date and time of the search
  • is the requested URL, and includes the search query
  • Firefox 1.0.7; Windows NT 5.1 is the browser and operating system in use
  • 740674ce2123e969 is the unique cookie ID which has been assigned to this computer the first time it visited Users can delete cookies, but the same unique cookie ID will be assigned to the user the next time they visit from that particular computer.

Sensitive Information

Sensitive personal information includes information we know to be related to the following and which is tied to personal information.

  • confidential medical information
  • racial or ethnic origins
  • political or religious beliefs
  • sexuality

Aggregated Non-personal Information

This is information that is recorded about users. It is collected into groups so that it no longer reflects, or references an individually identifiable user.

URLs and embedded information

Some of our services, (including Toolbar and Web Accelerator), send the uniform resource locators (“URLs”) of web pages which you request from When you use these services, will receive and store the URL sent by the web sites you visit. This includes any personal information inserted into those URLs by the web site operator. Some services (such as Toolbar) enable you to opt-in, or opt-out of sending URLs to Others such as Web Accelerator, intrinsically send URLs to When you sign up for any such service, you will be informed clearly that the service sends URLs to You will also be informed of whether you can opt-in or opt-out, and how to do so. When you submit information to a web page, the operator of that web site may “embed” that information into its URL. This includes personal information. Examples of information are user login ID, or registration information (typically, after a question mark (“?”) in the URL). When the URL is transmitted to, our servers automatically store the URL. This includes any personal information that has been embedded after the question mark. does not exercise any control over these web sites, nor does it control if they embed personal information into URLs.


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